Contact and support
Contact Aptitrail
Ask about practice, an account, an existing purchase or a grievance through the same contact route. Feedback about your experience is optional. An email address is required when you send a contact message so the team can reply.
Support and grievances
Use the Contact and feedback form for support, purchase questions, grievances or feedback. Messages are reviewed by the Aptitrail team. Include a question ID or purchase reference when relevant. Never send passwords, login codes or payment credentials.
Business correspondence address
No 08 2nd Cross 5th Main Sanjeevini, Nagar Present Annapoorneshwari Nagar Moodalapalaya, Bengaluru Karnataka 560072, Moodalapalaya, KA, IN, 560072
Reports are private and handled manually. You can track submitted reports in Account. Sending a message does not subscribe you to emails.
Purchase information
Read the terms and purchase policies and the refund and cancellation policy before paying. They use the same policy version as the practice app.
For question corrections, include the question ID and the reasoning you think needs checking. For account or purchase support, describe the issue and include a purchase reference when you have one. Please keep passwords, sign in codes and payment credentials out of your message.
Policy version: paid-2026-10-07-privacy-v1